Shipping policy

Shipping Policy

Thank you for shopping with us at Haus of CuCu! We are committed to getting your order to you as quickly as possible. Please read our shipping policy below:

1. Processing Time:

  • All orders are processed within 1-3 business days of being placed.
  • Orders are not shipped or delivered on weekends or holidays.
  • Please note that during peak seasons, processing times may be slightly longer.

2. Shipping Rates:

  • We offer standard shipping on all orders within the United States.
  • Shipping costs are calculated at checkout based on the weight of your order and your shipping address.
  • You have the ability to pick up your item in store.

3. Shipping Methods:

  • We offer various shipping options, including Economy, Standard, Expedited, and Priority services. You can select your preferred shipping method at checkout.
  • All orders will receive a tracking number once shipped, which will be emailed to you.

4. International Shipping:

  • Currently, we offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
  • Please check with your local postal service for any additional charges before placing your order.

5. Delivery Times:

  • Economy shipping typically takes 5-8 business days within the U.S.
  • Standard shipping typically takes 3-4 business days within the U.S.
  • Expedited shipping generally takes 1-2 business days.
  • Delivery times may vary based on your location and the shipping carrier used.

6. Shipping Delays:

  • While we strive to ship your order promptly, we are not responsible for delays caused by the postal service, weather conditions, or other unforeseen circumstances.

7. Order Issues:

  • If your order is damaged, lost, or if there are any issues with your shipment, please contact us within 7 days of receiving your order so we can work to try to resolve the issue promptly.

For any questions about your order or our shipping policy, feel free to reach out to our customer support team at info@hausofcucu.com